Pimm’s and Needles are a CIC, which organise fun and friendly ladies groups at venues in the North East and Yorkshire.
Pimms had an existing website, but were not able to quickly add or update pages.
They wanted to freshen up the design and look into streamlining their Event management.
We sourced an application that allows them to efficiently create Meetings and creative workshops, they can sign-up members on a free or membership basis and track who belongs to which Group, with east.
A new design was created in-keeping with their branding, built on WordPress to allow the team to add, edit and delete content very easily.
They can also use snippets from the Event platform to integrate their calendar of meetings straight into the website.
Blueocto has really revolutionised the way we work.Donna Feeney, Director, Pimms and Needles
in their own words…
We’re a not for profit Woman’s group, we put on monthly events to support woman, teaching heritage crafts & skills in a fun environment.
We had a very basic website previously, and used other systems which didn’t integrate together to run out business. So we spent lots of time on admin, and duplicating information.
We wanted a website that was user-friendly, where people can find out the information they need quickly without emailing us for the information. We wanted to be able to take payments and to be able to promote our event tickets via the site too.
We decided to work with Blueocto as we felt like Caroline really understood our brief and objectives, we consulted with other companies but they seemed to have a set agenda of what they wanted us to take rather than what specifically worked for us.
The Scope of the work was a redesign & build, and to incorporate some sort of CRM / event booking system that we can use to track the attendees to our events.
We liaised usually with Caroline, but have has contact from other members of the team, but Caroline project managed our brief.
Blueocto delivered us the full package, a beautifully designed site that is in keeping with our brand, but is also user friendly and Caroline recommended a booking system that integrates with our site and she has tailored it to our needs.
Blueocto has really revolutionised the way we work. The build was around 12 months ago, and we have just had a refresh and once again they were a pleasure to deal with, making the changes we wanted and great suggestions too.
With the website being so easy to use, and having all of the information to hand for our events (due to the layout and us being able to update it) it has dramatically reduced the amount of time we spend answering emails in order for that to convert into a booking.
The booking system Blueocto recommended and integrated with our site is fantastic and offers so many more functions that our previous site didn’t have. So we have saved more time on admin so we can focus more on the website.
They communicated mostly through Asana, which is an online “to do” list, which was great as we could see where every aspect of the project was and if we were holding anything up. We found them very easy to deal with and always looking to offer solutions.
I think the fact that they really listened to our brief was the most impressive, we wasted hours of meetings with other companies where we talked about our objectives and they offered us a solution that completely missed the brief or was double the investment that we had. Blueocto offered the best solution by far and was within budget.
I and the other Director are not very good with technology, and they were really patient with helping us get to know the site and show us how to update it. We feel that they go the extra mile for their clients and wouldn’t hesitate in recommending them.
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